Privacy Policy 
1. Introduction

Welcome to DETON SPARE PARTS CO.LTD (“we,” “our,” “us,” or “DETON“). We operate the website [https://www.deton-spareparts.com] (the “Site“), an online platform for the sale of spare parts and related products.

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or interact with our services.

By accessing our Site and using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us and information about your use of the Site automatically.

A. Information You Provide to Us:

  • Personal Identifiers: When you create an account, place an order, or contact us, we collect information such as your name, email address, shipping address, billing address, and phone number.

  • Payment Information: We use third-party payment processors (e.g., PayPal, Stripe, credit card gateways) to handle all financial transactions. We do not store your full credit card details on our servers. We may receive and store limited information such as the last four digits of your card and the expiration date for order verification purposes.

  • Communication Data: Any correspondence you send to us, including customer support inquiries and product reviews.

  • Account Data: Your login credentials, order history, wish lists, and preferences.

B. Information Collected Automatically:

  • Usage Data: We automatically collect information about your interaction with the Site, such as your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. We collect this data through cookies and similar tracking technologies.

  • Cookies: Our Site uses cookies (small text files stored on your device) to enhance your experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.

  • To Communicate With You: To respond to your inquiries, send you important account/order-related updates (e.g., shipping notifications), and, if you have opted-in, send you marketing and promotional communications.

  • To Improve Our Site and Services: To analyze how customers use the Site, diagnose technical issues, and improve our product offerings, user experience, and customer service.

  • For Security and Fraud Prevention: To protect our Site, our business, and our customers from fraudulent transactions and other malicious activities.

4. Legal Basis for Processing (For EEA/UK Users)

If you are located in the European Economic Area (EEA) or the UK, our legal basis for processing your personal information is typically one of the following:

  • Performance of a Contract: Processing is necessary to fulfill the order contract with you (e.g., shipping your products).

  • Consent: Where you have given us clear consent (e.g., for marketing emails). You can withdraw consent at any time.

  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services and marketing, which do not override your fundamental rights and freedoms.

5. How We Share Your Information

We value your trust and only share your information in limited circumstances with third parties who assist us in operating our Site and conducting our business, under strict confidentiality obligations:

  • Service Providers: We share information with companies that provide services on our behalf, such as payment processing, order fulfillment, shipping (e.g., DHL, FedEx), email delivery, marketing, and analytics.

  • Legal Compliance and Safety: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of DETON, our customers, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. International Data Transfers

DETON is based in [Your Company’s Country, e.g., China]. Your information may be transferred to and processed in countries other than your own, including countries that may have different data protection laws. We will take all steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, including implementing appropriate safeguards like Standard Contractual Clauses (SCCs) for international transfers.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of the personal data we hold about you.

  • Rectification: The right to request that we correct any inaccurate or incomplete information.

  • Erasure (“Right to be Forgotten”): The right to request that we delete your personal data.

  • Restriction of Processing: The right to request that we suspend the processing of your personal data.

  • Data Portability: The right to request a transfer of your data to another organization.

  • Objection to Processing: The right to object to our processing of your personal data, particularly for direct marketing purposes.

  • Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations (such as tax and accounting laws), resolve disputes, and enforce our agreements.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us, and we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

DETON SPARE PARTS CO.LTD
Email:  support@deton-spareparts.com
Address: Baotian Industrial Part, Tanxia ,Rui’an